How do you ship items?
    We can ship UK items via First Class post (standard and cheapest method), Special Delivery, Recorded Delivery, Courier (next working day by 5.30pm) or Pallet, all depending on either the type of order or your choice during checkout.

Some items regardless of the selected option are shipped by a method of our choosing; Glass can only be shipped via Pallet delivery, Thermostatic cartridges etc are shipped by Recorded Delivery.

Special Delivery, Courier and Recorded Delivery items MUST be signed for on arrival in order for us to ship for next wroking day, the order must be in our system by noon of the working day before delivery.

Overseas orders are shipped via Royal Mail International Signed or Royal Mail International.

Whilst we can ship to some part overseas, the weight or sizeof some items is prohibitive to cost in some cases.

In some cases, where you order several items, and some of the order are chosen by ourselves to be shipped by a certain method (such as Thermostatic Cartridges are always sent via Recorded Delivery), your order may arrive in separate shipments if you selected a different method for the remaining item/s.