0844 490 5076 enquiries@steamshowerspares.com
I want to order a part but live in a location that you do not deliver to.

For a variety of reasons there are some countries we cannot send items to. If your location is one of those countries, we are sorry but cannot change things.

 
I wish to return my item.

If you wish to return an item you ordered, then you can do so within 7 days of receiving the item by contacting us by email: enquiries@steamshowerspares.com and requesting an RMA (returns number) to enable you to do this. Items returned without a VALID RMA NUMBER, will NOT be accepted.

 
Can you advise me when an item comes back into stock.

Unfortunately our system does not allow this facility to be offered.

 
Can you tell me the diameter of the threaded stem on the 15cm shower head please? Thanks

Hello,

Most parts with thread connections are 15mm thread fitment type. However, the 'Chrome Finished Monsoon Head' which is also 15cm, has a 30mm (as described in the page). This is reduced to 15mm with the appropriate swivel joint.

thank you

 
Do do not have in stock the Steam Pod Nut

The steam pod nut for the White Barrel style steam pod is become difficult to source as the item has been upgraded and replaced.

Alternatives are available with a similar fitting size, such as the chome finished one.

 
Do the shower shelf come with mounting fixings

Yes they do.