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Returns
If you wish to return an item please fill in the form below. Once we have processed your request we will send you an RMA Number (Return Number)


Once you have a Returns Number, pack the item for safe return and ensure that the RMA Number is clearly shown on the outside of the parcel and send it to the address included with the RMS number.

ITEMS RETURNED WITHOUT A VALID RMA WILL NOT BE ACCEPTED

We would recommend that any items to be returned are sent by a recorded method of Postage (Recorded Delivery) so that it can be tracked. We will not accept any responsibility for items lost in return to ourselves.

We will refund the cost of the original purchase along with the cost of retuning the item (where applicable).



Returns Form

Please fill in the form below fully and carefully if you wish to return an item. We will then send you a unique Returns Number (RMA) back by email for you to put on the outside of the package to be returned.

Full Name (as on order):
Your Email Address
Your Order Number:
Purchase Date (as invoice): / /
Reason for Return:
Action Required:
Image Upload:

Please us this to include images of items that have arrived damaged)


ITEMS RETURNED UNDER WARRANTY
If you wish to return an item under warranty for replacement, please use the form above.

Items to be repaired/replaced under Warranty (12 month from purchase) should be retuned so that we can repair or replace the item accordingly, again, please use the form to request an RMA number.

Returning items without a visible RMA will take longer to process, so to ensure our fastest response, please put the number clearly on the outside of the package to be returned.


RE-STOCKING CHARGES

Items incorrectly ordered will be subject to a £4.99 restocking fee.

This also includes where items are purchased with the hope to return one item and keep the correct part (such as two different types of thermostatic cartridge), then there will be a re-stocking fee applied to the returning item unless agreed prior to purchase. All delivery and return costs will be borne by the customer.

Restocking fee: £4.99

Items returned after 7 days will NOT be accepted for re-stocking.
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Steam Shower Spares are one of the UKs biggest suppliers of spares and replacement parts for:
Steam Showers
Shower Cabins
Shower Enclosures
Steam and Whirlpool Baths

We even supply parts to other online shower spares sellers!

We specialise in shower cabin parts and replacement spares for leading brand names such as AquaLusso as well as Insignia and Lisna Waters, World of Water, BPS and Cascada:
  • AquaLusso
  • Bathtek
  • Brownes Health
  • Master Faucet
  • Smart Price Warehouse
  • Cascada
  • Burnley Plumbing Supplies
  • AquaPat
  • Di Vapor
  • Bath Depot
  • Insignia
  • Lisna Waters

Some parts we have are standard fittings which mean they can be fitted to other shower models, such as hand showers heads, hoses with 15mm threaded fittings etc.

Shower water has gone cold - you may need a new thermostatic shower cartridge valve

If you are looking for a replacement shower door handles, braided hose, steam hose, steam pod, thermostatic cartridge, control panels or pads, monsoon, hand showers, LED shower lights for steam shower cabins, remote controls and shower door runner wheels.

Many Steam Shower Spares parts are compatible with the following known models:
Orlando, 8004, 8002, Davenport, Baywood, 9009, Clearwater, BH04, BH02, Veneto, Castello, Crystal, BH42, H88-842 - H88-846, Geneva, S-DV015, 9013, 9016, 9017, Sanford, SD9008, 9012, Avondale 9001, 9004, BH04, 09002, 9010, Alto Series, Opus Series, Portland, Prestige, Niagara, Siena, Ivela, Garda, Cecina, Savona, Berkeley, Utopia, Superior, Pembrook, 9011, 8008, BH08, LW1, LW2, LW3, LW4, LW9

If you place your order for a shower cabin spare part or replacement steam shower spare, before noon, Monday to Friday, we will dispatch your item the same day. We offer a wide choice of delivery options and can even offer shipping to some overseas destinations.

Shower Parts
Steam Shower Parts
Shower Cabin Parts

Our secure online ordering system makes ordering SAFE, SECURE and FAST thanks to PayPal. You get clear updates on the status of your order and can even log into your account to print copies of your invoice off etc at a later date.

All spares are held in house and are picked, packed and dispatched from our extensive shower spares department.


If you are looking to buy a new shower cabin, steam shower, steam and whirlpool bath, hydro massage shower, steam cubicle, shower enclosure shower cabin, cheapest steam showers in the UK from one of the other leading UK Brands like AquaPlus, Lisna Waters, Insignia and AquaLusso, then why not visit Steam Shower & Sauna for the BEST and LOWEST prices - Guaranteed.


Need a shower valve?
We have a range of shower valves suitable for replacement or upgrade to your shower. 

Shower Cabin water cold?
Sounds like you need a new thermostatic cartridge. The thermostatic cartridge is the part that controls the water temperature in your shower. It is quick and easy to replace and we a useful videos online to show you how to remove and fit.

Shower doors not running smoothly?
At Steam Shower Spares, we have a large range of replacement shower door runner cam wheels available to get your shower doors running freely again

AND DON'T FORGET...
Steam Shower Spares hold their own stock in house, so we can offer not only super quick dispatch up to 4pm Monday to Friday, but we are here to help on the telephone.

Looking for the BEST PRICE on your NEW Steam Shower, Shower Cabin or new Bathroom Suite?

Take a look at the GREAT PRICES we have on your new shower and with a Guarantee we will beat any genuine price. We sell only GENUINE AquaLusso Shower Cabins, Steam Shower and Steam with Whirlpool Bath, direct to you. We have the latest Alto shower enclosures, Alto steam shower cubicles and whirlpools as well as the intra stylish Opus range with its polished frame. Choose from Carbon Black or Polar White finish.

Steam Shower and Sauna - Your No1 Shower Cabin Supplier.