For a variety of reasons there are some countries we cannot send items to. If your location is one of those countries, we are sorry but cannot change things.

If you wish to return an item you ordered, then you can do so within 7 days of receiving the item by contacting us by email: enquiries@steamshowerspares.com and requesting an RMA (returns number) to enable you to do this. Items returned without a VALID RMA NUMBER, will NOT be accepted.

Unfortunately our system does not allow this facility to be offered.

Most parts with thread connections are 15mm thread fitment type. However, the 'Chrome Finished Monsoon Head' which is also 15cm, has a 30mm (as described in the page). This is reduced to 15mm with the appropriate swivel joint. thank you

The steam pod nut for the White Barrel style steam pod is become difficult to source as the item has been upgraded and replaced. Alternatives are available with a similar fitting size, such as the chome finished one.

Yes they do.